Summit Roofing Co. — Customer Portal (Demo)

Installation · Step 4 of 6

Approved Approved — completed

Permit Permitting — completed

Schedule Scheduling — completed

Install Installation — current step

Inspect Final Inspection — not started

Complete Complete — not started

Crew arrived

7:12 AM

Estimated completion

Tomorrow

$24,800

Contract

$14,880

Paid

$9,920

Due now

60%

View Today's Photos

Project documents

View, e-sign & upload — all in one place

Roofing Agreement

Contract

✓ Signed

Notice of Commencement

NOC

Needs signature

Palm Beach County Permit

Permit

Needs signature

25-Year Workmanship Warranty

Warranty

Ready

⬆ Drag & drop or tap to upload a document

Full transparency

Installation — real-time job progress photos

Tear-off complete — Stripped to the deck

New shingles going on — 6-nail high-wind pattern

Your new roof — Cleaned up & magnet-swept

View all photos

Your part today

Move vehicles
Take down fragile wall hangings
Keep pets indoors
Stay clear of the work area

Your project contact

Sam CarterProject Manager

Call Sam Message Sam

We're here to help.Questions or concerns? Reach out anytime.

What to expect — your roadmap

Your project step by step — tap any stage to expand.

✓Approved

1–3 days

We finalize your contract, color & material selections, and paperwork so your project is ready to move.

Your part

Review & sign your Sign-Up Package (button above)
Confirm your shingle/tile/metal color & product choices
Finish any financing paperwork if you're financing

✓Permitting

1–4 weeks

We prepare and submit your building permit — plus HOA approval if your community requires it — then wait for the city to issue it.

Your part

Sign the HOA application if you're in an HOA community
Upload any HOA or insurance documents we request
Otherwise sit tight — issue time is up to the city/HOA

✓Scheduling

3–7 days

Your permit is in hand. We order your materials, schedule the crew, and lock in your install date with you.

Your part

Confirm the install date we propose
Plan to move vehicles out of the driveway that morning
Arrange to keep kids & pets indoors during the work

InstallationYou are here

1–3 days

Tear-off, dry-in, and your new roof goes on. Most homes are finished in 1–2 days.

Your part — do this now

Move vehicles away from the house & driveway
Take down fragile wall hangings — tear-off causes vibration
Keep pets indoors; expect noise starting early in the day
Stay clear of the work area for your safety

Final Inspection

1–2 weeks

The city inspects the finished roof and we close out your permit. We coordinate everything with the inspector.

Your part

Nothing required — we schedule the inspection for you
Just make sure the inspector can access your property if asked

Complete

Final walkthrough, warranty registration, and you're all set. Thank you for trusting us with your home!

Your part

Walk the property with us & confirm the magnet nail-sweep
Make your final payment
Keep your warranty — we register it with the manufacturer for you

Timeframes are typical estimates — your project contact will confirm exact dates.

Have a question? Read our FAQs ↓

Proof of work — 15 of 23 done

Every box is real work the Summit Roofing Co. team does on your project — the standard you're paying for, tracked in the open.

Responded fast and got you on the schedule

Measured your roof precisely with aerial RoofGraf technology

Built your detailed, itemized estimate for the right system

Walked you through your options and answered every question

Collected your signed agreement and sent you copies of all paperwork

Confirmed your color, material & product selections

Opened your project file and assigned your crew

Prepared your building permit packet (NOC, PCN, legal description)

Attached engineered wind-load & product-approval docs (PE-sealed where required)

Submitted your permit and tracked it through the city

Handled HOA / architectural approval — colors, samples & follow-ups (if applicable)

Took off your exact materials from the roof measurements

Ordered your premium materials and confirmed delivery

Verified your colors match your approved selections

Locked in your install date with you

Staged materials, permit box & yard sign before the crew arrived In progress

Tore off the old roof and inspected the deck In progress

Installed your new roof system to Florida Building Code In progress

Cleaned up daily and swept for nails In progress

Completed our punch-list walkthrough

Passed your final city inspection

Delivered your warranty documents

Made sure you're 100% happy and asked how we did

Referral rewards — level up & win

Share your roof, unlock real rewards. Every send levels you up.

🌱 Newcomer
0 sent

1 more to Spreader 📣

Your personal invite — edit it, then send it to neighbors

Text it

Rewards you can unlock (2 signed so far)

1 referral — $50 Visa gift card UNLOCKED ✓

2 referrals — $150 + entry in our annual giveaway UNLOCKED ✓

3 referrals — $300 + customer-appreciation party invite

5 referrals — $500 + a year of free gutter cleaning

10 referrals — Roof Royalty — grand prize + free maintenance

1 more signed referral to win $300 + customer-appreciation party invite.

Frequently asked questions

Answers by category — tap any question to expand.

Your project & timeline

How long does a roof replacement take?

Most homes are finished in 1–2 days. Larger or tile roofs can take a little longer — your project contact will give you an exact estimate.

What if it rains on my install day?

We watch the forecast closely and never leave your home exposed. If weather moves in we dry-in the roof and reschedule the rest — no risk to your home.

Do I need to be home during the install?

No. As long as the crew has access to the driveway and roof you don't need to be home — you'll get live updates right here in your portal.

Payments & financing

When are my payments due?

Payments are tied to milestones — a deposit, a materials draw, and a completion draw. Each one shows here with a Pay button when it's due.

How do I pay?

Pay online in one tap with the secure payment link (synced to QuickBooks), or by check — whatever's easiest for you.

Do you offer financing?

Yes — flexible financing options are available. Ask your project contact and we'll walk you through it.

Permits & HOA

Who pulls the permit?

We do. We prepare and submit the full permit packet to your city or county and track it through approval — nothing needed from you.

What about HOA approval?

If your community requires it we prepare and submit the HOA application (including color and material samples) and follow up until it's approved.

Materials & warranty

What warranty do I get?

You get the manufacturer's product warranty plus our workmanship warranty — all your warranty documents are stored right here in your portal.

How long will my new roof last?

It depends on the system: architectural shingle 15–30 years, tile 50+ years, standing-seam metal 40–70 years. We'll help you pick the right one.

During & after your install

How should I prepare?

Move vehicles away from the driveway, take down fragile wall hangings (tear-off causes vibration), and keep pets indoors. That's it.

Is cleanup included?

Always — we clean up daily and finish with a magnet sweep of your yard and driveway to catch every nail.

What if I notice an issue afterward?

Just message us through the portal — your workmanship warranty has you covered and we'll take care of it.

Add-ons & upgrades

Can I add gutters, a maintenance plan, or upgrades?

Yes — browse the add-ons above, tap Add, and your contact will confirm. Many upgrades are easiest to add before install day.

Hi Jordan, your roof is going on today.

Installation · Step 4 of 6

Upgrades & add-ons

✓Approved

✓Permitting

✓Scheduling

InstallationYou are here

Final Inspection

Complete

Your project & timeline

Payments & financing

Permits & HOA

Materials & warranty

During & after your install

Add-ons & upgrades